How to buy

RESPONSIBILITY.
The methods and purposes of use of investigative technologies are implied in compliance with the law. Some potential uses could violate laws and regulations in your country (expecially but not only eavesdroppings in private areas and eavesdroppings on remote communication systems like mobile, PC, etc.). Anyone who abuses of intelligence devices to carry out activities in contrast with the law, act under his personal and direct responsibility. Please verify laws and rules in your country.

WARRANTY, RETURN, WITHDRAWAL.
Warranty terms: two-year warranty ex italian and european laws (DLGS24 / 2002-1999 / 44CE and DLGS 206/05). Even after the end of the warranty remains our commitment to provide the best service in case of failures. Any return od failed products must be pre-notified by phone, Email, WhatsApp, Viber, Telegram, Skype.
Withdrawal right: in compliance with italian and european laws 50/92, DLGS 185/1999 (97/7EU) and DLGS 206/05: purchased goods can be returned within 14 days from the purchase for replacement or refund. The withdrawal must be communicated before deliverying back the product by phone, Email, WhatsApp, Viber, Telegram, Skype.

PRICES, DELIVERIES, URGENCIES. 
Online prices are in Euro and with italian VAT (IVA) included. For some orders from abroad it is allowed to deduct italian VAT (IVA): please contact us for any VAT info before placing the order. Deliveries take place at the address provided by the customer from 09.00 to 17.30 approximately. It is possible to plan the delivery hour (eg "shop hours", "office hours", "do not deliver at launch time", etc.). P.O. BOX deliveries must be requested in the shopping cart communications field or by phone, Email, WhatsApp, Viber, Telegram. Skype. Special urgencies have to be requested and agreed before deliverying.
For anything not foreseen here, are valid laws and rules of European Community. The Court of Modena (Italy) is competent for disputes. The unauthorized copying, reproduction and/or distribution of any content of this website is prohibited. Unless explicit consent of Electronet, it is forbidden also to copy manuals, software, firmware, diagrams and/or technical/constructive solutions of the products. The trademarks reproduced on this site are exclusive property of Electronet and/or the mentioned companies. All rights reserved.

CUSTOMERS PRIVACY ART. 13/14 EUROPEAN LAW 'GDPR', CONFIDENTIALITY OF THE PURCHASES AND COOKIES.
Your personal data are processed by Electronet - Via Bellini 24 - 41026 Pavullo (MO) Italy as the data controller, for purposes related to the supply of services requested by you (example: requesting information, obtaining quotes, make payments, purchase goods and receive them at your address, devices reservation, exchange documents / data for any contact). The legal basis for processing is the implementation of an agreement. The personal data treatments will be performed electronically and will be made available to third parties (eg. external contractors like forwarders) only within the minimum required for the sale processing. These third parties are regularly contracted and offer adequate guarantees of security, necessary for the provision of essential services to meet your needs. These external contractors, whose list is available upon request, may belong to the categories of subjects that support us in providing the services offered (eg. UPS courier). Therefore, these third parties are legitimate to assure you a service that meets your expectations. Any personal data will be kept for the duration of the services you requested, or for longer periods only if required by european laws and rules (eg. fiscal and book-keeping reasons). At any time you may apply your rights foreseen by articles 15-22 of european GDPR by contacting Electronet. In case of request for cancellation of your personal data, we inform you that may not be possible to provide future services. Finally, we inform you that you can place a complaint to the Italian Data Protection Authority (Privacy Authority), in case you believe your privacy rights have been violated.

OTHER ABOUT PRIVACY.

Shipments are carefully packed and do not show any external logos or other external references describing the content. Exceptions are possible for international extra-EU deliveries, which in most cases must be done with a 'Proforma Invoice' attached. But we issue the Proforma Invoice so that it is as much discreet as possible. P.O. BOX deliveries are also possible. Our products are anonymized and free of trademarks, standard commercial elements, serial codes or any other element useful for tracking and/or identifying them after the sale. The IMEI codes of the GSM/3G/4G mobile products are not registered before the sale. Our WEB platforms for GPS tracking are high secured, are in the exclusive use of the customer and do not require any personal data of the customer. The GPS trackers no-SIM card versions do not require personal data of the purchaser and are not connected to the purchaser. Our software and firmware do not contain any spyware od adware. Our magnetic archives, our computers and our WEB/GPS platforms are protected by security systems that comply with the suggestions of the Italian Privacy Authority (ref. DPS security guidelines) and with european GDPR. In order to better protect your privacy, our Internet servers do not store any personal data, do not require new user registration and do not have any resident database containing customer's personal data. To allow a better navigation in our website, only technical cookies are used. Neither our main website nor other sites of ours (eg. WEB/GPS platforms) uses "bad-cookies" or "profiling cookies" of any kind. Credit card payments are made outside our website, relying on the most modern security systems offered by PayPal (world leader in online transactions). Your credit-card data are never communicated to us. Your personal data will never be used for spamming, marketing profiling or mailing lists.